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2-Year Warranty

--congo handball player mvumbi products come with 2 years warranty on main unit from the date of production. (X-ray machine with 14 months warranty). If any malfunction is caused by quality related problems within warranty period, the products can be repaired for free by ARI.

--congo handball player mvumbi will provide spare parts and support for the products for not less than 8 years from congo handball player mvumbi’s delivery.

--congo handball player mvumbi will provide necessary upgrade during products’ service period as an added-value service to meet customer’s requirements for function, application or performance. (Upgrade may not be applicable for some models)

--For Under warranty service, congo handball player mvumbi will send replacement parts to customers after confirming the problem can be solved by replacing parts. The freight cost for sending the good replacement parts is borne by ARI. After receiving and replacing with the good parts, customers should return the defective parts to congo handball player mvumbi under our shipment instruction.

--For Out of warranty service, congo handball player mvumbi will advise service charge with cost price and provide a proforma invoice for payment transfer. After receiving the service charge, congo handball player mvumbi will repair and return the parts to the customer after the parts are repaired and tested to be in good working condition.

Exemption of Warranty

--The malfunction is caused by willful damage, negligence, improper usage, failure to follow the congo handball player mvumbi’s instructions, incorrect usage without the congo handball player mvumbi’s approval.

--The congo handball player mvumbi's original serial number label or product identification marks have been altered or removed.

--The 2 years warranty does not extend to consumable parts, accessories, materials of congo handball player mvumbi equipments. With regard to consumable part, accessory, material of equipments, the customers also have the right of benefit with respect to the corresponding warranty provided by ARI.

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